Traditionally, Enterprises have relied on Managed Infrastructure Service Providers (MSP) to get standardized and cost efficient services which allows Enterprises to focus on their core business while minimizing risk, increasing infrastructure up time and gain access to newer technologies.

The rapid pace of adoption of Digital technologies has changed the expectations of Enterprises which requires MSPs to deliver much higher value by becoming trusted partners and enablers in the Digital Journey of Enterprises.

Alstonia Consulting’s Managed Infrastructure Services consists of comprehensive, integrated suite of services to manage an Enterprise’s distributed and Hybrid IT environment as a single entity with single point-of accountability.

Alstonia Consulting leverages its proven transition process to ensure a smooth start of systems support services and be operational keeping criticality of operations in mind and to ensure minimal impact to operations and service levels. During Steady State Operations, Service Improvement Plans and initiatives are carried out along with support for technology transformation projects.

Agilty in infrastructure

  • Automation Driven Agility
  • Streamlined Processes
  • IT Operational Intelligence

employee productivity

  • Enabling New Ways of  Working
  • Effective Team Collaboration
  • Employee Retention

actual customer experience

  • Omni Channel Experience
  • Analytics Driven Insights
  • Increased Customer Loyalty

security & compliance

  • Real-Time Threat Management
  • Protect Brand Reputation
  • Lower Risk to Business

Technology trends such as Social, Mobile, Analytics, Cloud, IoT and Cognitive Computing are creating new business imperatives. Businesses are adopting these Digital technologies to build new and innovative business models, reduce time-to-market, optimize business processes, empower their workforce and personalize customer experience. Aligning IT to the business is key to success of an organization that is on the Digital journey.

IT infrastructure has a key role in enabling this Digital journey when it aligns to the following priorities and outcomes:

Service DeskIT Service Desk Operations
Data CentersServer, Storage, Backup & Recovery, Virtualization, OS, Databases, Middleware, Network, Server Load Banners & Security Devices
Public CloudAll the leading public IAAS & PAAS clouds
ApplicationsApplication Monitoring Services
NetworksLAN, WAN, Wireless LAN, VPN, IP Telephony & Video
End User ServicesDesktops & Mobile Device Management, Virtualized Desktop Infrastructure, Directory Services, Messaging, Unified Communcation & Collaboration Tools & Applications
ToolsITSM, Monitoring, Automation, Patch Management, Reporing & Analytics
Support Levels

24×7 or Custom Monitoring Coverage, Tiered Support Levels (L1/2/3) for Infrstructure Management, Administration, Troubleshooting, Alerts & Notifications, Real-Time & Historical Reporting

Our Platform Enabled Managed Services deliver following key benefits resulting in agile IT infrastructure operations:

  • Standardized and Cost Optimized IT Operations
  • Increased Infrastructure Uptime and Efficiency
  • Unified Visibility into Infrastructure
  • Enhanced Operational Intelligence
  • Consumerization of IT
  • Automation Driven Agility

related offerings

Managed Security Services

Software Defined Infrastructure Services

Cloud & Data Center Advisory and Transformation

IT Service & Operations Management

Workspace Transformation Services

Infrastructure Consulting & Assessment

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